Privacy Policy

1. Information We Collect

We collect information you provide when you create an account, claim a device, or contact us. This may include your name, email address, and any messages you send. We also collect device heartbeat data (e.g., timestamps, device identifiers) to provide power monitoring and outage alerts.

2. How We Use Your Information

We use your information to operate the PowerOK service, send outage alerts, improve our product, and respond to your inquiries. We do not sell your personal information to third parties.

3. Data Storage and Security

Your data is stored on secure servers. We use industry-standard practices to protect your information. Device credentials (e.g., claim codes, secrets) are stored encrypted.

4. Cookies and Analytics

We use cookies and similar technologies for authentication and to improve the service. We may use analytics to understand how the site is used. You can control cookies through your browser settings.

5. Third-Party Services

We may use third-party services for authentication (e.g., OAuth providers), email delivery, and hosting. These services have their own privacy policies. We only share data necessary to operate the service.

6. Your Rights

You may access, correct, or delete your personal information by contacting us. You may also request a copy of your data. We will respond within a reasonable time.

7. Changes

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the Last updated date.

8. Contact

For questions about this privacy policy or your data, contact us through our contact page.